KING provides an easy warranty and repair processes which includes reliable services and tracking.
Standard service features include:
One-stop processing
A “one-stop” warranty and repair service for all products. Dedicated customer service representatives staff this number at KING. As an alternate mode of contact, the email address service@kingproducts.com is also available.
Prompt turn-around
We remain committed to providing prompt turn-around of serviced equipment. 90% of all product repairs completed in 5 days or less and 100% of all repairs will be completed within 15 days.
Tracking
On line review of customer cases via customer personal Internet portal.
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