KING - Product Support Request

Request Forms

Product Request

Product Support

Request product support directly to the KING Service Department:

If you are experiencing a software issue, please provide details in the Description below; complete with the serial number of the kiosk. For a hardware issue, please ensure that you provide your courier/carrier name and account number so that we can ship the product or part(s) to you.

Support Type

Shipping Address(if different from billing)
Company Name

Street Address

City, State/Province, ZIP/Postal Code:

Contact Name

Email

Phone

Fax

Billing Address
Company Name *

Street Address *

City, State/Province, ZIP/Postal Code:

Contact Name

Email *

Phone *

Fax

Check if Billing and Shipping Addresses are Different

COURIER INFORMATION REQUIRED
(Federal ID/EIN no. is required for customs purposes only)
Courier Name

Courier Account Number

Service Level Required

Insurance Level Required

FEDERAL ID # (EIN)

The Federal ID/EIN number is a 9-digit number that is required for Customs purposes only and can usually be obtained from your Accounting Department

Support Details
Serial Number:

Warranty Expiry:

Subject (Short Description) *:

Description:

Support Contract Number: (if known)

RMA Number: (if known)